Refund & Cancellation Policy

This policy explains how refunds and cancellations are handled for the products and services of RURINFRA Technologies Private Limited ("RURINFRA", "we", "us").

1No online payments at this time

RURINFRA does not currently collect payments from customers through this website (rurinfra.com). No products, subscriptions, or services are offered for online purchase or payment on this site at present. Accordingly, no online payment transactions are processed here that would be subject to refund via this website.

2Commercial engagements

Our products — Patri.Live, OneCheck, and OPDesk — are typically provided to organisations (such as schools, transport operators, fleets, and practices) under a separate written agreement. Any fees, invoicing, billing cycles, cancellation rights, and refunds are governed by the terms of that agreement between RURINFRA and the organisation, and not by this website.

3Cancellations

Requests to cancel or discontinue a service should be made in accordance with the applicable agreement. Where no agreement term applies, please contact us and we will respond in good faith.

4If online payments are introduced

If and when RURINFRA enables online payments (for example, a subscription checkout or a payment gateway), this policy will be updated before that feature goes live to clearly set out:

• what is eligible for a refund and any conditions;
• the process and timeline for requesting and receiving a refund;
• the method by which refunds are returned (for example, to the original payment method); and
• cancellation terms for any subscription or recurring payment.

5Contact

For any billing, cancellation, or refund questions, contact us:

See also our Terms of Use and Privacy Policy.